Save 10% on orders of $40 or more + $5.99 Flat Rate Shipping

Refund Policy

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Save 10% on orders of $40 or more + $5.99 Flat Rate Shipping

Refund Policy

 

Refund policy

Exchange Policy:

We are not able to allow returns. We DO allow store credit in the event that you are unsatisfied with your purchase. We must be contacted within 2 business days of you receiving your item(s) & the item(s) must be sent back to us via USPS with tracking within 5 days of delivery. Items must be returned with tags (if it applies), in new condition. A 10% restocking fee will be charged for ALL returns. If item is shipped back after the 5 days, a 15% restock fee will be charged. Please allow 2-3 business days for your refund to process once we have received the item(s). Return shipping is the customers responsibility and will not be refunded.


You will need to return the item(s) to the return address on your package.

Shipping Policy:

 Please make sure your address is input correctly when you pay your invoice when checking out. In the event your address is not updated and your package is delivered to an outdated address, it is the clients responsibility.

GypSy SouLz is not responsible for lost or stolen packages. A claim can be filed through USPS.



Undergarments, accessories, bodysuits, and wigs are FINAL SALE!!! 

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